A website chat that answers questions 24/7
Who it’s for: Any SMB with a website
Your AI employee works as a website chatbot. It answers visitors’ questions at any hour, using your own information, and passes leads to you.
24%
24% of Australian SMEs using AI reported using it for customer service. Source: NAB Behavioural & Industry Economics, Embracing AI: Adoption & Key Opportunities Identified by SMEs, April 2026 (vendor survey of approximately 670 SMEs, fieldwork 10 November–9 December 2025).
Why it matters
People browse when it suits them, often after hours. A chat that answers straight away keeps them on your site and turns questions into enquiries, without you watching the screen.
For enquiries across web, email and social channels, see the AI chatbot for business enquiries.
How it works
We don’t hand you a one-size-fits-all bot. We look at how this job runs in your business, then set up an agent that fits the way you already work.
- We start with an audit: how the job runs today and where the time goes.
- We set the agent up around your business, your tone and your rules.
- You check what it does before anything goes live.
- It handles the job day to day and hands anything unusual back to you.
More jobs an AI employee can take off your plate
- A bot that answers every enquiry in minutes
- Never miss a call, day or night
- Get paid without chasing invoices
- More 5-star Google reviews on autopilot
- An inbox that sorts and drafts itself
- Fewer no-shows with automatic reminders
- Quotes sent and followed up automatically
- Leads followed up until they buy
- Social posts made and scheduled for you
- Rosters and timesheets done in minutes
- Bookkeeping paperwork handled for you
What could you hand off?
Book an audit and we’ll show you what we could automate in your business.
AI audit — $1,500 + GST. Standalone; not credited against setup or monthly fees.